Privacy Policy
Resilience Select – Privacy Policy
1. Information We Collect
We may collect the following types of information when you use our services:
• Personal Information: Your name, email address, phone number, mailing address, date of
birth, and appointment history.
• Payment Information: Billing and payment details (processed securely through our payment
processor).
• Usage Information: How you interact with our website, mobile app, or online booking system,
including pages viewed, device information, and time spent.
• Optional Preference Information: Membership choices, tanning preferences,
wellness-service preferences.
2. How We Use Your Information
We use the information we collect for purposes such as:
● Scheduling, modifying, and managing appointments
● Providing customer support
● Sending confirmations, reminders, and service updates
● Improving our website, services, and customer experience
● Communicating promotions or special offers only if you have opted in
● Maintaining membership records and loyalty rewards
You may opt out of promotional marketing messages at any time.
3. Mobile Information & SMS Consent
● We do not share, sell, or transfer your mobile phone number with third parties or
affiliates for marketing or promotional purposes.
● With your opt-in, you may receive SMS communications related to appointments,
reminders, updates, offers, or promotions.
● Sharing of mobile numbers is allowed only with subcontractors who provide essential
support services (such as messaging platforms, customer-service tools, or
appointment-management systems).
● Text-messaging originator opt-in data and consent will not be shared with any
third parties except aggregators or providers necessary to deliver text messages.
● Message frequency may vary. Standard message and data rates may apply.
You may opt out of SMS marketing by replying STOP at any time.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics, and similar tracking tools to improve functionality and
user experience. You can disable cookies through your browser settings, though doing so may
affect some site features.
5. Access, Updates, and Control Over Your Data
You may request to:
● Access the personal information we hold about you
● Update or correct your information
Request deletion of your data (subject to legal and operational requirements)
● Withdraw consent for marketing or SMS communications at any time
To make a request, please contact us at [Your Email Address] or [Your Phone Number].
6. Security
We implement appropriate administrative, technical, and physical safeguards to protect your
personal information from unauthorized access, disclosure, alteration, or loss.
7. State-Specific Privacy Rights (Washington & Oregon Residents)
Washington Privacy Rights (My Health My Data Act & Washington Privacy Act)
Residents of Washington may have specific rights regarding personal and sensitive data,
including wellness-related information. These rights may include:
● Right to Know: You may request information about the categories and specific pieces of
personal data we collect, use, and share.
● Right to Access & Portability: You may request a copy of the personal information we
maintain about you.
● Right to Deletion: You may request deletion of your personal information, subject to
legal or operational requirements.
● Right to Withdraw Consent: You may withdraw consent for marketing, SMS
messaging, or other non-essential data processing at any time.
● Right to Limit Use of “Consumer Health Data”: If your tanning, skincare, or
wellness-service details qualify as “consumer health data,” we will only use or store that
information for purposes you have consented to and to deliver services you request.
We comply with the Washington My Health My Data Act and will not sell or share consumer
health data.
Oregon Privacy Rights (Oregon Consumer Privacy Act – OCPA)
Residents of Oregon have rights under the OCPA, including:
● Right to Access: Request access to personal data we have collected.
● Right to Correction: Request correction of inaccurate personal information.
● Right to Deletion: Request deletion of personal data we collected from you.
● Right to Opt Out: Opt out of personal data processing used for targeted advertising or
marketing communications.
● Right to Data Portability: Request your personal data in a portable, usable format.
We do not sell personal information, nor do we process data for targeted advertising without
consent.
Submitting a Privacy Request (WA & OR)
To exercise these rights, residents of Washington and Oregon may contact us at:
[Your Email Address] or [Your Phone Number].
We may require verification of identity before fulfilling a privacy request.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect
personal information from children under 13. If we discover such information, it will be deleted
promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.Updates will be posted on this page with the
revised effective date. Continued use of our services constitutes acceptance of any updated
policy.
10. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: info@resilienceselect.com
11. How We Share Your Information
We do not disclose, sell, or trade your personal information.We may work with subcontractors
or service providers strictly to support essential operations, such as:
● Appointment scheduling platforms
● Website hosting providers
● Customer support systems
● Text-message delivery platforms
All such partners must protect your information.
All categories exclude text-messaging originator opt-in data and consent; this
information will never be shared with third parties except those necessary to deliver SMS
messages.